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At the end of May, Ticketfly was the target of a malicious cyber attack. In consultation with third-party forensic cybersecurity experts we can now confirm that credit and debit card information was not accessed. However, information including names, addresses, email addresses and phone numbers connected to approximately 27 million Ticketfly accounts was accessed. Upon first learning about this incident we took swift action to secure the data of our clients and fans. We take privacy and security very seriously and regret any disruption this has caused. We’re extremely grateful for the patience and support of the Ticketfly community. The latest information is available on this page.

I Can't Place An Order

Did my order go through?

HAVE YOU CHECKED YOUR SPAM FILTER? When an order is completed, you will see an order summary page and your order confirmation number. A confirmation email is also sent to the email address on the or...

I can’t place an order!

Anytime you are having trouble placing an order, and our call center is open, feel free to call us. However, there may be a simple solution to your problem. Please check here first: What error are you seeing w...