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Delayed Fulfillment

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Most orders placed through Ticketfly are fulfilled by event date rather than order date. In some cases, an event will have a delayed fulfillment at the request of the artist or tour. This means tickets are not sent until much closer to the event.

If your tickets have not arrived within 7 days of the event, please contact us HERE, or by calling 877-435-9849.
Canadian customers, please call 888-732-1680.

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Monday - Sunday, 7am - 6pm Pacific Time

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