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Did my order go through?

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HAVE YOU CHECKED YOUR SPAM FILTER?
 
When an order is completed, you will see an order summary page and your order confirmation number. A confirmation email is also sent to the email address on the order. Most issues for Print-at-Home, Mobile tickets, or email confirmations not received are easily resolved by checking your spam filter or junk mail folder. Please check there before sending us a message.
 
Additionally, you may be able to log-in to your Ticketfly account and resend your Print-at-Home email, mobile tickets, or confirmation email.

See here for more information on how to log-in to your Ticketfly Account:

Ticketfly Accounts

If you received a confirmation number at the end of the ordering process, then your order was placed successfully.
 
If you still need help, please contact us. Your issue should be fairly easy to resolve.
 
If your event is today, tonight, or tomorrow, or you require urgent assistance, please call us at 877-435-9849. 
Canadian customers, please call 888-732-1680.

Customer Support Hours:
Monday - Sunday, 7am - 6pm Pacific Time
 

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