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At the end of May, Ticketfly was the target of a malicious cyber attack. In consultation with third-party forensic cybersecurity experts we can now confirm that credit and debit card information was not accessed. However, information including names, addresses, email addresses and phone numbers connected to approximately 27 million Ticketfly accounts was accessed. Upon first learning about this incident we took swift action to secure the data of our clients and fans. We take privacy and security very seriously and regret any disruption this has caused. We’re extremely grateful for the patience and support of the Ticketfly community. The latest information is available on this page.

Urgent! Show is today!

IF YOUR EVENT IS TODAY, TONIGHT, OR TOMORROW, PLEASE CALL US!

If your event is today, tonight, or tomorrow, it is probably best for you to attempt to call us so that we may resolve your problem right away.

US customers, please call us at 877-435-9849. 
Canadian customers, please call 888-732-1680.

Customer Support Hours:
Monday - Sunday, 7am - 6pm Pacific Time

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