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At the end of May, Ticketfly was the target of a malicious cyber attack. In consultation with third-party forensic cybersecurity experts we can now confirm that credit and debit card information was not accessed. However, information including names, addresses, email addresses and phone numbers connected to approximately 27 million Ticketfly accounts was accessed. Upon first learning about this incident we took swift action to secure the data of our clients and fans. We take privacy and security very seriously and regret any disruption this has caused. We’re extremely grateful for the patience and support of the Ticketfly community. The latest information is available on this page.

Order Confirmation Number

Order Confirmation Number

When your order is successfully placed, you will be issued with an order number (also referred to as a confirmation number). This is your confirmation that the order was completed. It will display on the order review page once an order is complete, and you will be sent an email that contains this number. You will also be able to view your order numbers by logging into your Ticketfly Account.

We will also use this number to easily locate your order, so if you have a need to contact us, please be sure to have this order number ready so that we can assist you.

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