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What if I bought a ticket off Lyte and the box office can’t find it?

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  • If you bought a ticket to be picked up at will call, you will need a picture ID that matches the name on the order (this is the name you entered when making your ticket request). Be sure you have your Ticketfly order confirmation number as well. This is a 12 digit number that begins with 09. This number is not the same as your Lyte reservation number.
  • For Print At Home or Mobile tickets, just show the electronically delivered ticket upon arrival.
  • Didn’t get a Ticketlfy order number after reserving through Lyte? Perhaps the ticket request wasn’t fulfilled, or there was a typo in the email address. Contact support@uselyte.com.

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