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Damaged Tickets

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Damaged Tickets

If your tickets are damaged by the shipping process or from being exposed to sunlight we may be able to replace them. Typically we will need a photo to verify that the tickets are unusable. Please contact us to request replacements. We may be able to accommodate you.


Please Note: We can only assist with orders placed via Ticketfly. If you purchased your tickets at the Box Office, please contact them directly for assistance.

Email Us


US Customers, please call 877-435-9849. 
Canadian customers, please call 888-732-1680.

Customer Support Hours:
Monday - Sunday, 7am - 6pm Pacific Time

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