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At the end of May, Ticketfly was the target of a malicious cyber attack. In consultation with third-party forensic cybersecurity experts we can now confirm that credit and debit card information was not accessed. However, information including names, addresses, email addresses and phone numbers connected to approximately 27 million Ticketfly accounts was accessed. Upon first learning about this incident we took swift action to secure the data of our clients and fans. We take privacy and security very seriously and regret any disruption this has caused. We’re extremely grateful for the patience and support of the Ticketfly community. The latest information is available on this page.

Help with Existing Orders

Ticketfly Customer Support is here to help from 7AM - 6PM PST. Our phone hours are:
Monday: 7:00 AM - 6:00 PM PDT.
Tuesday: 7:00 AM - 4:00 PM PDT.
Wednesday: 7:00 AM - 6:00 PM PDT.
Thursday: 7:00 AM - 11 AM, 1:00 PM - 6:00 PM PDT.
Friday: 7:00 AM - 6:00 PM PDT.
Saturday/Sunday: 9:00 AM - 5:00 PM PDT.

Buy Tickets

Give us a call from from 7AM - 6PM PST to purchase tickets.